BrainMary Shipping Policy, Tracking & Returns

U.S. Domestic Shipping Timelines

We process all orders received before 2:00 PM EST Monday through Friday on the exact same business day. Orders placed on weekends or federal holidays are fulfilled the next business morning.

• Standard Domestic Transit: 3 to 5 business days via USPS Ground Advantage or UPS Ground.
• 3 & 6 Bottle Packages: 100% FREE domestic shipping included automatically at checkout.
• 1 Bottle Starter Package: Standard $9.95 shipping and handling fee.

Automated Shipment Tracking

As soon as your BrainMary package is scanned by our carrier, an automated confirmation email containing your tracking link is dispatched to your provided email address. You can click the link anytime to check live delivery updates.

Step-by-Step Return Process (60-Day Guarantee)

We want your experience with BrainMary to be completely risk-free. If you are not satisfied with your results within 60 days of delivery, follow these simple steps to obtain your full refund:

1. Contact Customer Support: Send an email to [email protected] or call +1 (435) 627-1849 with your order number and full name.
2. Receive Return Instructions: Our support desk will reply with return authorization details and our warehouse address.
3. Ship Your Bottles Back: Mail back all bottles (including opened or empty bottles) using the carrier of your choice.
4. Receive Your Refund: Once our fulfillment team checks in your return, a 100% refund of your product purchase price is issued back to your original payment method within 3 to 5 business days.

RETURN TO ORDER OPTIONS