BrainMary 60-Day Refund Policy

Every purchase of BrainMary made through ebrainmary.com is protected by our full 60-Day 100% Money-Back Guarantee.

1. The 60-Day Evaluation Window

You have 60 calendar days from the date your package is marked as delivered by the carrier to test BrainMary. If you are unsatisfied with your cognitive support or mental clarity results for any reason, you are entitled to a full refund of your purchase price.

2. Opened & Empty Bottle Coverage

Our guarantee is genuine: you may return unopened bottles, partially used bottles, and even completely empty containers. We ask only that all bottles included in your original package order be returned to our warehouse.

3. How to Request Your Refund

To initiate a return:

1. Contact our customer support desk at [email protected] or call +1 (435) 627-1849 with your order number.
2. Our team will provide the return shipping address for our fulfillment warehouse.
3. Ship the containers back using any trackable delivery method. Return shipping costs are the responsibility of the customer.

4. Refund Issuance

Once our facility receives and logs your return package, your refund will be processed within 3 to 5 business days. The credit will post to your original payment method in accordance with your bank's normal posting schedule.